Coffee Machine Repairs & Service

Besides supply and delivery of coffee products and equipment Boncafé Cambodia supports our customers with services such as free installation, on-site warranty support, scheduled cleaning, preventive maintenance programs and free staff training. Emergency repairs outside of standard business hours are also an essential part of our comprehensive support of our customers and equipment.

We recommend that you service your coffee machine every 6 months or after 8kg of coffee beans are used (about 1000 cups of coffee).

Servicing your Coffee Machine involves…

• Cleaning the coffee grinder and brewing unit
• Descaling the boiler
• Coffee pouring setup
• Full internal inspection

If you would like your coffee machine to be serviced with a two day turn around then it is best to pre-book with our service department by calling us on 023 212 316. Alternatively you can drop your coffee machine off in the morning and it will be booked for the next available service opening with our skilled technicians. If you prefer to have your coffee machine serviced on site by one of our technicians an additional fee applies, contact us for details.

Coffee machines, accessories and coffee beans can be purchased from our showroom, over the phone by calling us on 023 212 316 or via this website.

Which brands do we service?

Boncafé Cambodia carries out coffee machine repair, coffee machine service and maintenance on the following brands of coffee machines and grinders:

Saeco –  San Marino – La San Marco – Mazzer – Eureka – Gaggia – Wega – Egro – Jura

Phnom Penh Office
306a, Monivong Boulevard
Sangkat Chaktomok
Khan Daun Penh
Phnom Penh
P: +855 (0)23 212316

Siem Reap Office
15D4, Slakrom Commune
(Off Highway 6)
Siem Reap
P: +855 (0)63 963311

Sihanoukville Office
044 Ekareach Street
Sangkat 4
Sihanoukville
P: +855 (0)12 258845